'Torchmate'

Torchmate

Joe (64.168.108.115) -

I'm thinking about buying a Torchmate 3 for the HVAC industry. Does anyone have any eperience with Torchmate?

Comment #1 narayan swamy (219.64.180.197) -

Hi Joe:

I am from Bangalore, INDIA. and using Torchmate III

with OXY ACETLYN for MS Plate cutting for heavy Fabrication Shop since 2 Years, Its working well.

Comment #2 Andy (71.80.211.216) -

I do not recommend the Torchmate by any means.

This company is barely standing on one leg. The entire process has been nothing but a mess. You call one rep and get one story and talk to another rep the next day and suddenly they have been in business another 5 years and a week shorter shipping time.

Unfortunately I put my trust in this company hoping they had better CNC Cutting Machine knowledge than business managment skills. I cant tell you how well their knowledge and table is because Im still trying to put the table itself together.

After a 6 week battle with shipping and recieving a box here and there I finally received my shipment in tiny, damaged boxes. I was concerned they had blind chimpanzees packing the boxes as everything was thrown into random boxes.

I speak daily to the technical support department and get no where at the end of the day. As with everything else in life, nothing is "free" and the quality of the technical support directly proves that.

Do yourself a favor and opt for a more established, stable company.

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